Most inpatients are pre-admitted to the Hospital or admitted through the Emergency Ward. We try to assign a room of your choice and eligibility. Every effort will be made to fulfill your request(s). During your Inpatient visit, if you have any complaints, comments, or suggestions, please call our Floor Representative, or ask the Billing Dept. for a Feedback Form.

When you arrive for hospitalization, please bring your:

• Personal hygiene items, comfortable clothing for your arrival and discharge, along with toiletries and any other personal items you may require during your stay
• Valid Insurance Card
• Govt. authorized Photo Identification (Aadhar / Voter Id / Driving license / Passport)
• All medication you are currently taking in their original packaging, including the dosage and directions
• Please ensure not to bring any valuables / jewelry etc.

Your doctor will see you daily or twice as deemed necessary for your clinical condition. The time of the visit depends on your doctor’s schedule. Check with your nurse for an estimated time.

We have provision for Vegetarian Food in hospital which is part of Bed Charges and for patient only, Jain food can be made available if required. Also, daily Tea & biscuits are served to the patient.

• Have I clearly understood the Doctor’s discharge instructions?
• Have I been instructed by the clinical dietician on any special diets to follow?
• Would there be any limitations to my daily activities?
• Do I need to take any medication after discharge? Are there any side effects?
• Do I need to take any post-hospital care (physical therapy or treatment)?
• Would any follow-up appointment with the doctor be required?
• Have I collected all my belongings?
• Do I have collected all my previous Files / medicines?
• Is there any report or document pending to be collected, to know about this?
• Did I give my feedback!

Payment can be done by Cash / Debit / Credit Cards / Banker’s cheques/D.D. / UPI / Net Banking

Yes. If there is delay from your end to vacate the room within 2 hours of completion of formalities, charges may be levied.

• In case of a cashless hospitalization, the insurance company will bear the cost of treatment in full or partially based on the terms of your health insurance policy. Cashless hospitalization is a facility provided by the hospital to enable an insured patient to get admitted and undergo the required treatment without payment in cash with prior approval cases. The hospital (health care service provider) will mediate between the patient and the approved TPA / Insurance companies to process the cashless service.
• We will help you obtain the necessary approvals from TPA so that cashless facility can be extended to the patient. In case of denial of cashless facility by TPA the patient will have to pay the bill as per hospital’s tariff. Personnel from Mediclaim desk will be available from 8.00A.M to 8.00P.M to help with all your queries and procedures to avail the cashless services or help with insurance queries.
• Personnel from TPA department shall explain the entire process in detail when visited, as the TAT for Approval till Discharge is completely different with dependency on many factors apart from the doctor’s approval for admission / discharge.